We are here to catch risk before it catches you. After all, prevention is better than cure.

By building a detailed picture of your business, the risks you face and how you manage them, we can help control your exposures, and show insurers why they should provide the best terms to secure your business.

Our distinct approach, honed over many years, when combined with our market reach, often brings significantly improved protection, both to your assets and your balance sheet.

Our expertise runs deep and wide. 


We operate across a broad range of industries and offer the full suite of products available.

Whether you are looking for us to provide a full market review and quotation, or just silently review your existing covers and providers, you'll find our team knowledgeable, approachable and innovative, when designing your insurance programme.

We know that claims happen. No matter how diligent you are.

But when one does, we'll be there.


Because we know your policies inside and out,

and we know how insurers work, 

we'll cut through any red tape.

We work with you and the insurer to settle any claim

quickly and with minimum fuss 

Character Financial Services Limited t/as Character IB is authorised and regulated by the Financial Conduct Authority

Reference No. 144340 (www.fca.org.uk/register)

We are registered as a company in England and Wales. Company number 2316414

Registered office: Office 40A, Bourne House, 475 Godstone Road, Whyteleafe, Surrey, CR3 0BL