Over 100 years of


We have the know-how you need


Steve Burrows

Group CEO

As founder of The Character Group, Steve is a true entrepreneur, having successfully set up and invested in numerous businesses both inside and outside of insurance.


Having worked for both brokers and insurers, Steve knows what it takes to build a business in insurance.  

Paul Driver

Managing Director

With over 30 years broking experience, Paul heads up our retail broking business.

With unrivaled knowledge of client relationships and market placement, Paul is always looking for innovation and continuous improvement in our delivery to both clients and suppliers, ensuring we remain at the forefront of our profession. 

David Stanley

Group CFO and COO

David is the CFO and COO of The Character Group responsible for all aspects of our finance, corporate governance, compliance 
and M&A activity.

David has overseen numerous corporate acquisitions, IPOs and

re-financing exercises as the FD of various listed companies.

Graham Ringer


Graham has extensive experience gained from working with and for, both brokers and insurers. 


Most recently working for a market leading network, broking and underwriting group, Graham's market connections enable him to source the most competitive deals available.



We will always give easy to understand advice

No Compromise

We won't sacrifice quality of service and cover for price


We access the whole market to find you the best solution


We work closely with you, but without taking unnecessary time


"Great service, knowledgeable team and really approachable.


They’ve always provided us with really sound advice"

Import and Export of hi-tech equipment


Character Financial Services Limited t/as Character IB is authorised and regulated by the Financial Conduct Authority

Reference No. 144340 (www.fca.org.uk/register)

We are registered as a company in England and Wales. Company number 2316414

Registered office: Office 40A, Bourne House, 475 Godstone Road, Whyteleafe, Surrey, CR3 0BL